Customer Satisfaction Survey

The purpose of this form to gather information about your experience with us so we can improve our services.


INTERNET QUESTIONS:

How were you referred to our website?






    
Did you receive a post card in the mail stating you have Unclaimed Property?
Did you see your name in the newspaper stating you had Unclaimed Property?
Did you use this site to search for Unclaimed Property?
Did you use this site to check the status of a claim?
During the claims process, were you made aware that you can donate a portion of your unclaimed property to charity?
Did you use the Internet during any part of the claim process?

Did you find our website user friendly?
Did you Email a question?


TELEPHONE QUESTIONS:

Did you contact the Unclaimed Property by phone during the claims process?



WALK-IN QUESTIONS:

Did you visit our Jefferson City office in person?

TIMELINESS QUESTIONS:

How satisfied were you with the time that it took for the Unclaimed Property to return your funds?





COMMENTS AND SUGGESTIONS:

If you would like one of our staff to contact you, please provide your information in the box below.
Your comments or suggestions are also welcomed.

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